On a Friday night in July, a devastating storm with tornadic winds ripped through parts of Dallas.
Within an hour…an estimated 600,000 homes were without power in the withering summer heat of Texas. Old growth mature trees were suddenly uprooted, downing miles of power lines, crashing into buildings or falling into and blocking roadways.
Emergency crews were summoned from neighboring towns and states.
Parts of Dallas were a disaster area.
On Saturday morning after the storm, braving the chaos and destruction, PPM spent the day inspecting all the properties of its customers in the storm area.
In one instance, PPM found one customer property where a very large old tree with a 9-foot diameter had been uprooted and was now leaning precariously on the top corner of a building. PPM immediately called the owner and advised the owner of the gravity of the situation. PPM advised the owner of the danger to the tenants of the rear half of the building.
The next morning, Sunday, before tenants tried to show up for work on Monday, PPM with the owner’s permission sent crews to cut the tree off the building. All this PPM did before the building was damaged and before people went to work!
PPM worked for their client quickly on its own initiative.
Service above and beyond.