On a Friday, January 2023 telephone call, a PPM customer requested a bid proposal for an annual landscape maintenance contract for a retail shopping center.
PPM did not have the maintenance contract for this property.
The customer explained that he was required to get three bids and that he had already sent out two requests for proposals and now he wanted a third proposal from PPM.
The customer further explained…with some frustration…that he had been waiting for more than three weeks for those first two requests. One of which, was even from his current landscaper for the retail center.
PPM matter-of-factly said to the customer that PPM’s formal proposal would be in the customer’s email inbox the next day.
Astonished and in some disbelief, the customer said,
“I can’t believe it! How can you do this so quickly?”
PPM responded that the company used sophisticated, proprietary software that it had developed which creates professional proposals with precision at almost lightning speed.
The next morning, PPM emailed a formal proposal…as requested…for the annual landscape contract for the customer’s retail shopping center.
PPM was awarded the contract as well as an installation contract.
PPM has developed propriety software designed to deliver bids to property managers and owners within 24 hours. Revisions to bids can also be turned around in the same amount of time.
With PPM’s proprietary software…property managers or owners no longer have to wait days or weeks for a bid or a revision to be returned.
No…PPM is not a robot…but maybe…like robots…PPM’s advanced tools are the future.
Service above and beyond.